Sutumatic Loyalty System
Build a powerful loyalty program that turns regular customers into brand ambassadors. A points, tiers, and rewards system designed to increase visit frequency and maximize customer lifetime value.
Loyalty System Features
Everything you need to build a successful loyalty program that retains customers.
Integrated Points Program
A flexible points system that rewards customers for every purchase. You set the point value, conversion rate, and redemption rules.
Tiered Loyalty Levels
Create loyalty tiers (Bronze, Silver, Gold, Platinum) with increasing benefits to encourage repeat purchases.
Custom Offers & Rewards
Design special offers for specific occasions: customer birthdays, anniversaries, or reaching a certain point threshold.
Referrals & Recommendations
A referral system rewarding customers for bringing friends. Both referrer and referred earn bonus points.
Customer Behavior Analytics
Detailed reports on purchase patterns, visit frequency, and most requested rewards to continuously improve your loyalty program.
Seamless POS Integration
Direct link to the POS system for earning and redeeming points during checkout without extra steps.
Key Loyalty System Elements
1 Points Program Management
- ✓ Set the point earning rate: e.g., 1 point per SAR 10.
- ✓ Set point redemption value: e.g., 100 points = SAR 5.
- ✓ Minimum redeemable points.
- ✓ Point validity and expiration date (if any).
2 Tier & Privilege Management
- ✓ Create loyalty tiers with access conditions for each tier.
- ✓ Customize benefits per tier: exclusive discounts, booking priority, free gifts.
- ✓ Automatic upgrade when conditions are met.
- ✓ Notify the customer upon upgrade to a new tier.
3 Campaigns & Promotions
- ✓ Double points offers on specific days or products.
- ✓ Welcome rewards for new customers upon registration.
- ✓ Re-engagement offers for inactive customers.
- ✓ Interactive contests and challenges to increase engagement.
Loyalty System Benefits
Increase Retention Rate
Loyal customers return at 5x the rate of new customers.
Increase Average Order Value
Customers buy more to reach higher tiers or redeem points.
Valuable Customer Data
Deeper understanding of customer preferences to improve offers and products.
Turn Every Customer Into a Brand Ambassador!
Start today building a loyalty program that rewards customers and increases repeat visits.